Spring Fling to feature two, half-day workshops
May 5-6, Harrisburg Hershey Holiday Inn
Rozanne Andersen, Chief (Compliance Officer, Ontario Systems, LLC), and Harry Strausser, past ACA President (Remit Corporation), will lead separate, half-day sessions during MACA's May 5-6 Spring Fling at the Harrisburg Hershey Holiday Inn, Grantville. Both sessions are specifically developed for trainers, supervisors, middle and senior level personnel, and owners. Attendees are also invited to Monday's Vendor-Sponsored Cocktail Reception where you'll have an opportunity to talk with vendors and suppliers in an informal, no-pressure, friendly environment.
Monday, May 5
Strausser's Collection Management: Surviving the Storm
scheduled for Monday afternoon, May 5 will explore the impact of recent legal, legislative, and regulatory threats and their impact on daily operation of a collection agency and/or collection department. Topics include recruiting and retention of staff; training; forming a productive atmosphere; combating predatory law firms; CFPB readiness; and handling stress as a manager.
Tuesday, May 6
Andersen will lead the Becoming CFPB Ready in 150 Minutes that will focus on separating fact from fiction; provide updates on rulemaking; and includes confidential, hands-on self examination exercises. Each participant will leave the session with an action plan to move their agency forward on the CFPB Readiness path.
The Annual Membership Meeting and Board elections will close the event on Tuesday, May 6 at 11:30.
Hollywood Casino and Racetrack is just four minutes from Holiday Inn Harrisburg Hershey.
We hope you'll join us May 5-6 for these two dynamic sessions. For more information including online enrollment, click HERE