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  • The CFPB Debt Collection Rule: Where It Is and Where It Is Going

The CFPB Debt Collection Rule: Where It Is and Where It Is Going

  • 11 Mar 2021
  • 3:00 PM - 4:00 PM
  • Webinar

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Presented by


Richard J. Perr

Co-Managing Partner - Philadelphia

Kaufman Dolowich Voluck


Monica M. Littman

Attorney at Law
Kaufman Dolowich Voluck


The CFPB’S new debt collection rules are coming this year.  This webinar will give you the tools to get in compliance with the rules and address the impact of the new administration on the CFPB and the ARM industry.    

 

1.  Tips for Training and Compliance Education


2.  New Requirements under the Rules

  • Limited Content Voicemail
  • Model Validation Notice
  • Call Frequency
  • Opting Out of Communications
  • Time-Barred Debt
  • Credit Reporting
  • Social Media
  • Electronic Communication

3.  Impact of the Biden Administration


4.  New Leadership at the CFPB


Who should attend:  Compliance officers, client service managers, collection managers, trainers and administrative staff members handling oral and written communications with consumers and internal operations, in-house counsel, collectors, and anyone who can benefit from an update about the new CFPB Debt Collection rules that take effect in the fall of 2021.



About our presenters


Rick Perr is Chair of the nationwide Consumer Financial Services Practice Group at Kaufman Dolowich & Voluck. He is a nationally recognized authority and lecturer who represents creditors, law firms and agencies against individual and class action allegations invoking consumer protection laws. He advises clients on compliance and regulatory matters in the ARM industry. He serves on MACA’s Board of Directors, ACA’s Board of Directors, and served as ACA President in 2017/18.





Monica Littman is an attorney at Kaufman Dolowich & Voluck.  She represents creditors, law firms and agencies against individual and class action allegations invoking consumer protection laws. She advises clients on compliance and regulatory matters in the ARM industry. She serves as Secretary of the MACA Board of Directors. She has served as the ACA State Chair Attorney for Pennsylvania since 2017.  She also serves as an attorney on ACA’s MAP Committee.

          

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