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Upcoming events

16 Sep 2018 5:00 PM • Caesars Atlantic City, Atlantic City, NJ
17 Sep 2018 5:00 PM • Caesars Atlantic City, Atlantic City, NJ

Complimentary Webinars: Back Office Collections Compliance (1 and 2)

As a follow-up to our popular face-to-face seminar, "Back Office Collections Compliance" held in 2017 and 2016, we're pleased to announce that we're sponsoring the topic as a complimentary webinar.  Dates and time:  July 17 @ 2:00 PM (Part 1) and July 24 @ 2:00 PM EST (Part 2). 

Patricia A. Cobb, Senior Compliance Officer for Commonwealth Financial Systems, Inc., will present the two-part webinar. Registering for either date automatically enrolls you for both dates.  Your back office staff will complete the two part webinar with a reinforced understanding and grasp of responsibilities associated with their actions and handling of daily workflow.


Economic Impact of Third-Party

Debt Collection

ACA International released the 2017 Ernst & Young survey which provides an in-depth overview of the economic importance of the third-party debt collection industry on the U.S. and individual state economies.

Based on data from 2016, the report details the industry’s contribution to employment, asset recovery and other fiscal categories.  Since 2013, the last year a similar survey was conducted, the amount of debt collected has increased by 42 percent, which translates to a return of $67.6 billion to creditors in 2016.

Key state findings of this landmark study include:

For more detailed reports,

visit ACA International's Industry News page.

Membership: What's in it for me?

Posted 10 May 2018:  ACA's April 2018 high-level snapshot of the association’s recent accomplishments coupled with updates on various projects is available for download.  If you have ever wondered what you're getting for your annual dues, this is the publication to review.

Topics covered include compliance, legislation, education, and advocacy.  DOWNLOAD


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  Mid-Atlantic Collectors Association  A Unit of ACA International
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